4 good and opensource ticketing solutions for your helpdesk to follow in 2020 and perhaps 2021

If your help desk software is giving you trouble, there are some open-source options available to help ease your pain — without the high cost.

In this installment of the CIO’s four open-source applications to watch we take a look at help desk software, which is the basis of incident response and IT service delivery.

This list presents fourth solutions that fit well for a small/medium Software Editor / IT Company. All the solutions are Web-based…